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🐷🐷 FREE SHIPPING in France for orders over €100 🌶️🌶️


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COVID-19: Customer information


  • How do I place an order?

  • Can I change or cancel an order?

  • Is there a minimum order value?

  • How do I get the invoice for my order?

  • How can I evaluate my purchase?

  • I am a professional buyer, how do I place an order?



  • How to know the nutritional content of a product?

  • How do you select the products?

  • How do you select the producers and craftsmen?

  • How can I find out which allergens are linked to a product?


  • What is the delivery time?

  • Do you deliver outside France?

  • Do I have to be at home to receive my order?

  • How much are the shipping costs?

  • How can I track my package?

  • How do you ensure the freshness of the products during transport?

  • Where can I get delivery? 


My account

  • How do I create my account on FRESKOA Store?

  • How do I reset my password?

  • How can I subscribe/unsubscribe to the newsletter?

  • How do I delete my account?

  • How do I add a billing address?

  • Is my data secure?


  • How can I pay on the site?

  • When will I be charged for my order?

  • Is my payment on FRESKOA Store secure?

  • How do I get the invoice for my order?

  • How long does it take to get a refund if an order is cancelled?


Contact us

  • How to contact FRESKOA? 

Order tracking

  • How can I benefit from my right of withdrawal?

  • What do I do if I have not yet received my order?

  • What can I do if my order is not compliant? 



  • I am a professional (CHR, Delicatessen ...) how do I order?  

  • I am a producer or craftsman in the Netherlands, how can I sell my products on FRESKOA Store?

  • Do you have any offers for companies or works councils? 


  • Who are we?

  • How to join the FRESKOA team? 

  • How are your products chosen?

  • How to contact FRESKOA?